Refund and Returns Policy

At Kava, all sales are final. We do not accept returns, exchanges, or refunds once an order has been placed. Please review your order carefully before completing your purchase to ensure that all details are correct.

If an item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery through our website or by telephone with your order number and a description of the issue. We will review the case and may provide a replacement or other appropriate resolution at our discretion.

We take great care to ensure all products are accurately described and thoroughly inspected before shipping. By completing your purchase on kavainc.ca, you agree to this return policy.